Clark and Eric,
I just wanted to thanks you for Innovative Constructions professionalism, re the renovation of our kitchen, lavatory, and re-finishing the hardwood floors of our entire first floor. Your team was on time, on or under budget, and all of your sub contactors arrived on time and performed professional grade work.
Some other key observations:
- We started demolition on the 23rd of September; you promised we would be completed before Christmas and, with luck, before Thanksgiving; Innovative Construction was complete 11/12 and could have been a week earlier, if I could have advanced major appliance arrival.
- You were not the lowest bidder, but the amount of consistent recommendations from friends and neighbors caused us to decide on Innovative Construction.
- Your ability to interact on email and your web job site allowed me to track even with my extensive travel for business.
- Your guidance on all issues was thoroughly thought out and professional.
- You were able to handle a few voluntary up-scopes (4 replacement windows, stoop repair, buy under cabinet lighting), quote, and complete promptly.
- Even on Punch List items, you discovered some we did not and your firm was prompt on solving.
- My wife remarked that your team cleaned up every day, even the garage used for storage and tools.
- You worked well with our Architect, Cinci Karegeannes, whose design ideas were outstanding!
Thanks Clark and Eric!
- T.J. and Ann Marie