I’d like for you to know how much Patty and I appreciate all the work you’ve done for us recently. Not only was the quality of your workmanship and materials exceptional, but we appreciate, too, your punctuality, your professionalism, and your very competitive pricing. At all times, everyone on your crew was attentive and careful in working in and around our house and appeared respectfully mindful of our presence when we were home. Every person you brought onto our property or into our home was courteous and capable.
As you know, many in your field can and do skate by without attending to smaller details, but I have found your attention to detail to be commendable and your advice to be “spot on.” I appreciate the way you kept us informed during the projects, and I especially appreciate your accessibility though I hope I kept my calls and e-mails to a necessary minimum.
It’s a rare thing, in my experience, for a contractor to make a homeowner feel the level of comfort that you bring to the building process. I commend you for projecting the level of thoughtfulness you did and for bringing so much competence to a field crowded with pretenders. I don’t know that we could be more pleased with the deck, the doors, and the work you did in the kitchen, and I know that you’ll always be the first person we call for any other projects we do.
- Donald L. Robinson