We have been enjoying our remodeled master and guest bathrooms for about three months now, and I would like to congratulate you and the Innovative team on a job well done. Liza and I have worked with many different contractors over the last several years to update our 1960’s home, including: kitchen remodeling, floor-plan extensions, masonry, carpentry, flooring and painting. My only regret is that I did not meet you and your team sooner, as I’m certain that those experiences would have been much more positive under your direction. Based on our bathroom remodel, I have full confidence in the Innovative team to execute on all of the above types of work.
When comparing Innovative Construction to previous contractors, your team really stood out in the following ways:
- Setting realistic expectations, and meeting those expectations in terms of quality and timeliness
- Demonstrating resourcefulness, flexibility, and resilience in working toward the completion of our project; working long days and weekends during the peak of summer
- Holding your staff accountable for challenges that arose, and addressing in a timely manner
- Documenting all project decisions in professional statements of work, and reflecting those milestones in invoices
- Performing the work with a high degree of craftsmanship, especially the labor-intensive marble tiling that was performed in our bathrooms
- Listening to our ideas and concerns and incorporating into your project plan
- Gaining our trust and support, and being accessible whenever we called on you
In summary, Innovative Construction Inc. stands up to the promises made on your website to make the remodeling process efficient, pleasant, transparent, and everything that we envisioned. Thank you!
- Vincent and Liza Mulkowsky