Frequently Asked Questions
Our Remodeling Process page will answer a lot of your questions. Of course, we’re happy for you to schedule a call for a free estimate or just call all us directly at 404.400.2406.
We have made a commitment to apply our Process to every Project. We do the same preproduction planning, supervision, site preparations, cleaning, and us the same Trade Partners (We don’t have a B Team). We find that our Process may not scale well for jobs less than $20,000. We are grateful for any work we are offered and are happy to see if we are a good fit for any project. We offer a hourly Handyman service for certain items.
Remodeling is an inefficient process. New homebuilding is a commodity while remodeling, when done properly, is a customer service business. When we renovate a bathroom we are bringing in many of the same Trades that are used to build a new home. Despite being a smaller amount of work it often takes a similar amount of time. The cost of labor does not scale the same way it will on a new home. In remodeling each person must be suited to work around your family in your home. This includes being courteous, being careful not to damage the other areas of your home, and taking the time to clean up each day.
It is hard to set a standard price since every job is different. Please give us a call and we will get back to you within 24 hours. We can share prices of similar jobs we have completed. We will need to set up an Initial meeting to look at your project to give you an accurate ballpark estimate. Please give us a call to get started 404.400.2406
Our jobs typically take between 8 and 12 weeks. We maintain a steady pace and keep a healthy balance between quality and speed. Work will take place almost every day. A few exceptions are waiting for inspectors or sheetrock mud drying days. We typically work from 8am sharp to 5pm Monday through Friday.
Yes, we have very strong relationships with our Trade Partners. We have used some of them since 2000. Most of our subcontractors are small companies. Often time the owner is the one doing the work. Our Trade Partners go through the same training as our employees and are held to the same rigorous standards. We will not put anyone in your home that we would not put in our own Mother’s.
The easiest way would be to give us a call at 404.400.2406 and speak to us directly. You can also schedule a visit to our Design Studio.
Approximately three weeks before a project begins our team meets with our clients. We bring your job notebook and go through four pages of Questions and Suggestions. We go over any concerns you may have. We discuss basic logistical issues like where to store supplies, where the dumpster goes, neighbor relations, etc.
The Selection Coordinator goal is to identify your style, bring it to reality, and to remove the stress from the process. They will ensure that different selections all coordinate to bring your vision to reality. The Selection Coordinator will not push their design ideas on you, they will make sure your design ideas all work together.
Designing your project and choosing all of your selections can take 2 to 3 months. We get the details right before we start so we can complete your remodel as efficiently as possible.
We use and implement a two step process. The first phase is Design and the second is the Construction. The Design Agreement will show you:
- A basic scope of work for your project
- A ballpark cost
- How long the project will take
A Proposal to Design your project includes:
- Schematic Drawings and Revisions
- Working with one of our Selection coordinators to choose your finishes
- A “Trade meeting” at your home to avoid any pricing surprises
- A Detailed Scope of Work and a fixed price
- A Final Meeting to review the Scope of Work line by line with you
There are many benefits to keeping the Design and Build under one roof. We design the project around your budget. You will work with our selection coordinator from the first meeting until the completion of the project. They will ensure your selections work together to make your vision a reality. By knowing your design and material selections we can create an extremely accurate Construction Agreement that will Avoid surprises. When we start the construction phase of the job we have everything ordered and your job is scheduled to completion.
We use an online Project Management portal/website in our remodeling process. There are three main parts. Messaging — Each item has its own thread and everyone involved can comment on it. It goes to your email or if you are busy during the day you can go on the Mobile App and see every conversation that occurred. File sharing — To document all product documentation and billing. “To-Do” lists — will show you everything you need and when you need it. Best of all it will be archived for access after your job is completed.
We specialize in completing your job 100%. We have numerous checklists for each phase of your project, eliminating a lengthy punch list. We do multiple walkthroughs of our work at the end of the job and take care of all the little items. We then do a walkthrough with you and make a list of items to complete and correct. You do not make your final payment until you are satisfied.
Homeowners live in their homes during about 90% of our projects. We only do remodeling so everything we do is geared towards keeping your home safe, clean, and comfortable.
Well…yes, but we do everything we can to mitigate dust. We spend the first day on the job site just setting up dust protection. We put protective ram board on your floor, specialized non slip stair protection, carpet protection, plastic walls with zip poles, and zippers. We also contain dust by using Air Scrubbers with Hepa Filters during certain stages of the job. If you read comments from our client stories, you’ll see how much we value cleanliness on your job.
- Atlanta’s Best Reviewed Remodeler – We believe we are Atlanta’s best reviewed remodeler by both the volume and quality of our clients’ reviews and industry awards.
- Focus – We only do remodeling work. Our team is completely committed to delighting you.
- Design/Build Model – There are many benefits to keeping the Design and Build under one roof. We design the project around your budget. Your selections work together to make your vision a reality. We can create an extremely accurate Construction Agreement that will avoid surprises. When we start construction, we have everything ordered and your job is scheduled to completion.
- Our Remodeling Process – We have a very clearly defined remodeling process with a premium on communication.
Innovative Construction was founded in 2000 by Clark Harris. Clark has been in Construction full time since moving to Atlanta in 1996. Eric Bain joined the company in 2004. We have a very high retention rate for team members and trade partners. We leverage our experience by learning from our mistakes and creating new processes to avoid them.
Yes. We carry Workers Compensation and General Liability insurance. We are licensed by the State of Georgia. Many of us are Lead Certified by the Georgia Environmental Protection Division and hold State issued Erosion Control Blue Cards.
Yes. As part of our build process, a date will be set 60 days out for us following completion of your project for us to return to address any concerns. A final warranty punchlist will be created after one year.
Yes, Following our 3-step design process, we will create a detailed scope of work, timeline and one fixed price. Once the deposit has been paid, a start date and timeline will be finalized.
Typically, the design process is 8-12 weeks. It includes an Introduction with an in-home, one-hour meeting. During the second appointment we will review the Design Agreement detailing the scope of work, projected timeline and estimated cost. Next, during our Design phase, we will do an in-home visit and selection coordination to discuss layout and design style. You will have final approval on all designs. For our Pricing process, we will meet with our trade partners to gather fixed cost estimates for your job. We will create and present a construction agreement that includes a detailed scope of work, timeline and one fixed price. Once the deposit has been paid, a start date and timeline will be finalized.